According to Midiorama , the Green Day scheduled for Tuesday, September 9th, at the Nilton Santos Stadium, has been cancelled. Tickets will be fully refunded.
The reason for the cancellation is the second leg of the Copa do Brasil quarter-final match between Botafogo and Vasco da Gama. The band will still perform at The Town on September 7th and in Curitiba, at Arena da Baixada, on September 12th. Tickets are available via Livepass .
Check out the official statement from the press office:
Due to the second leg of the Copa do Brasil quarter-final match between Botafogo and Vasco da Gama scheduled for September 11th as per the draw held on August 12th, we inform you that due to the impossibility of producing and dismantling the stage structures in a timely manner, the Green Day , scheduled for Tuesday, September 9th , at the Nilton Santos Stadium, is cancelled .
After the draw, Botafogo and the promoter met to discuss the best strategy for holding the events and agreed that dismantling all the show's structures in time to free up the stadium for the match would be technically unfeasible for a spectacle of this size and a game of this importance.
Therefore, and after mutual analysis of this technical infeasibility, it was decided to cancel the band's performance in Rio de Janeiro.
Instructions for a full refund of the ticket price for the aforementioned show can be found below and on the Livepass website: http://www.livepass.com.br/cancelamento-green-day-rj/
We regret the situation and appreciate the public's understanding.
REFUND INSTRUCTIONS:
The refund will be processed according to the payment method used for the purchase and the guidelines below:
Credit card (website, app, or ticket office):
The refund is automatic and will be completed within two billing cycles from the date this notice is published and/or sent. The system will return the amount as a credit to your card statement.
Pix (website)
The refund is automatic and will be completed within 30 days from the date of publication and/or sending of this notice. The system will return the amount to the same account from which the payment was made.
Debit card (ticket office)
The refund is automatic and will be completed within 30 days from the date of publication and/or sending of this notice. The system will return the amount to the same account from which the payment was made.
Money (box office)
Please go to the ticket booth below to receive your cash refund:
Nilton Santos Stadium
North Ticket Office – Rua das Oficinas s/n – Engenho de Dentro
Open Tuesday to Saturday – 10am to 5pm
It does not operate on holidays, holiday weekends, game days, or days when other companies have events.
Important:
It is not possible to change the refund method (for example: from credit card to bank deposit, or to a different account than the payment).
Insurance and installment interest charged by Livepass will be refunded as normal, if applicable.
The service fee will also be refunded.
We cannot provide a specific date when the refund will be processed, only the maximum timeframe. For Pix and debit cards: within 30 days from the date of publication and/or sending of this notice. For credit cards: within two billing cycles from the date of publication and/or sending of this notice.
Even if the card used for the purchase is canceled or blocked, your bank will receive the refund. Please wait for an email from our system confirming the refund processing before contacting your bank. After processing, once the bank identifies the amount we sent, the appropriate return procedures can be completed.
We are not responsible for purchases made outside of Livepass's official channels.
Questions? Contact us using the contact form available on our customer service page: https://livepassbr.zendesk.com/hc/pt-br/requests/new
